Samsung Washing Machine Repair Mumbai
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Refund Policy

Fair refunds, processed to the original payment source within 5–7 working days of approval.

1. Inspection charge

Non-refundable once the technician has visited, but fully adjusted when you approve the repair on the same visit.

2. Repair not possible

If the fault cannot be repaired (for example, discontinued boards or uneconomical damage), you pay only the inspection charge. Any advance collected is refunded in full.

3. Same fault returns in warranty

Re-service within the 90-day warranty is free. If we cannot resolve it on revisit, the labour amount for that fault is refunded; fitted genuine spares follow the manufacturer replacement process.

4. Spare parts

Fitted genuine spares are not refundable once installed and tested, except for manufacturing defects covered under the part warranty (replacement, not cash, as per the manufacturer).

5. Advances and workshop jobs

Advances for ordered spares or workshop pickup are fully refundable if we cancel or cannot complete the job. If you cancel after the part is ordered specifically for your model, part cost actually incurred is deducted.

6. How to claim

Share your digital bill on WhatsApp or call +91 91679 87524. We acknowledge within 24 hours and update you at every step until the refund reflects.

Last updated: 14 September 2026.